Quote:
Originally Posted by charles
1) As far as I can tell, there is now no difference between the low-fi and hi-fi versions. As I preferred what I saw last week, which I assume was the low-fi one given that was what the page indicated, I am sad.  To be clear, what I saw last week was a panel with a menu bar on the left and no drop-downs. |
The Low-Fi version does not make use of menu icons or transition effects, so it should be possible to at least see the icons disappearing when switching from Hi-Fi to Low-fi.
If you are using any version of Internet Explorer, the Hi-Fi version will lack the quick navigation bar at the bottom of the page; however, you should see menu icons and subtle transition effects when you mouse over top menu items.
While we do not have a set timeframe for this feature's inclusion, I have spoken with our developers and I expect that we will support different control center skins in the future (including a revised edition of the skin which you mentioned).
Quote:
Originally Posted by charles
2) My packages are listed on the home page. One of my servers is listed as "pending renewal" (this is correct). However, none of the management links (Manage, Upgrade, Web Console) appear with this package. If I select Subscriptions from the Account menu, I see the management links.
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Simple fix - Pending Renewal packages will now display all the same options which active packages display.
Quote:
Originally Posted by charles
3) Again on the Home page, I see a link for "Web Console". This link takes me to an SSH emulator, which then appears to connect me to "root@my.ip.address". However, it doesn't work, asking me for my password twice then giving an emulator that does nothing. According to my SSH logs, no connection attempt is made to my machine. Furthermore, even if it succeeded, it wouldn't be a "web console", but would instead be a normal connection.
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The "Web Console" option has been renamed "Java Console".
If the applet prompted you for authentication information, it would indicate that the issue is most likely a matter of connectivity for the applet. If your VPS is not listening for SSH connections on port 22 or your local network is configured to block port 22, the applet may time out or silently fail after prompting for authentication - is it possible either of these conditions may apply?
Quote:
Originally Posted by charles
4) Remote access connections from my package page do nothing at all. It goes through the motions of loading a page, but what appears is the same package page I just clicked on.
. . .
5) The Remote Console link does the same thing as remote access -- nothing.
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The variables intended to store package remote access URL's appear to be empty (OpenVZ) or malformed (Xen). Our developers are looking at this issue now and I expect a fix today.