VPS Outage

[jtabish]

I've submitted a ticket to support but I thought I'd check here as well.
Anyone else in the 209.59.210.* block experiancing an outage.

My traceroute is showing as follows:
Tracing route to 209.59.210.19 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 18 ms 17 ms 17 ms d207-216-48-254.bchsia.telus.net [207.216.48.254
]
3 17 ms 18 ms 18 ms NNIMBC01DR01.bb.telus.com [208.181.240.2]
4 19 ms 20 ms 19 ms NWMRBC01GR01.bb.telus.com [154.11.10.105]
5 75 ms 20 ms 20 ms vancbc01gr01.bb.telus.com [154.11.10.50]
6 20 ms 22 ms 20 ms PIX-dis-1-gw.peer1.net [206.223.127.1]
7 25 ms 24 ms 25 ms oc48-pos0-0.sea-dis-1.peer1.net [216.187.88.214]

8 26 ms 25 ms 26 ms 64.69.67.85
9 26 ms 26 ms 23 ms 69.90.232.58
10 26 ms 26 ms 26 ms 209.59.196.17
11 * * * Request timed out.
12 209.59.196.204 reports: Destination host unreachable.

Trace complete.

This is not as far as I can tell just on my side as my monitoring services are also reporting the same outage.

[takscape]

I have the same problem.

Here is my traceroute output:
traceroute to www.void.in (64.79.194.132), 30 hops max, 40 byte packets
1 netgenesis (192.168.1.1) 0.130 ms 0.204 ms 0.202 ms
2 218.231.186.1.eo.eaccess.ne.jp (218.231.186.1) 10.675 ms 9.209 ms 9.573 ms
3 218.231.129.145 (218.231.129.145) 9.801 ms 9.779 ms 10.081 ms
4 os.border-tk1.eaccess.ne.jp (211.14.193.33) 10.105 ms 10.243 ms 9.857 ms
5 border-tk2.junction1.tokyo.eaccess.ne.jp (211.14.193.194) 9.985 ms 9.747 ms 10.111 ms
6 202.239.171.173 (202.239.171.173) 10.356 ms 9.760 ms 10.108 ms
7 otejbb203.kddnet.ad.jp (59.128.7.65) 9.988 ms 9.975 ms 10.361 ms
8 otecbb103.kddnet.ad.jp (203.181.96.129) 104.532 ms 34.383 ms 202.443 ms
9 gsr-la1.kddnet.ad.jp (203.181.100.34) 133.341 ms 133.887 ms 133.970 ms
10 tr-la3.kddnet.ad.jp (59.128.2.54) 134.113 ms 133.897 ms 133.945 ms
11 59.128.2.194 (59.128.2.194) 133.069 ms 132.755 ms 132.817 ms
12 bur-core-01.inet.qwest.net (205.171.213.105) 134.005 ms 134.942 ms 134.647 ms
13 bur-brdr-01.inet.qwest.net (205.171.13.10) 142.497 ms 142.552 ms 142.405 ms
14 p4-0.qwest.lsanca01.us.bb.verio.net (205.171.4.38) 135.289 ms 134.818 ms 134.757 ms
15 p16-0-2-3.r21.lsanca03.us.bb.gin.ntt.net (129.250.3.158) 144.654 ms 144.920 ms *
16 p64-2-1-0.r21.mlpsca01.us.bb.gin.ntt.net (129.250.5.22) 175.730 ms 155.201 ms 154.900 ms
17 p64-0-0-0.r20.sttlwa01.us.bb.gin.ntt.net (129.250.4.22) 172.007 ms 172.188 ms 171.513 ms
18 xe-1-3-0.r21.sttlwa01.us.bb.gin.ntt.net (129.250.4.17) 153.861 ms 154.699 ms 153.527 ms
19 xe-3-1.r01.sttlwa01.us.bb.gin.ntt.net (129.250.3.37) 283.534 ms 209.154 ms 235.466 ms
20 ge-0.spry.sttlwa01.us.bb.gin.ntt.net (129.250.11.150) 165.404 ms 165.010 ms 212.371 ms
21 * 209.59.196.204 (209.59.196.204) 153.623 ms 153.899 ms
22 * 209.59.196.204 (209.59.196.204) 153.542 ms !H 156.048 ms !H

[rmwebs]

Just got up to find mines also down - putting in a ticket now, however they dont wake up until mid-afternoon my time (Its currently 10:30 UK and they get up around 2:00 UK) (GMT+1)

Hopefully someone is there 24/7

[TonyMunday]

I also have this problem. Something is bust after it hits the Spry.com network.

[rmwebs]

How long have you guys noticed it down? I've only just turned the PC on you see.

[jtabish]

Looks like to me a router is on the fritz.

[jtabish]

Been down atleast now 30 mins

[takscape]

I noticed my VPS was down at 18:00 JST (4:00 EST).
I was editing a wiki page on my site at that time. I hope the server
comes back before I forget my ideas

[rmwebs]

Greeat...i dont think my server has EVER got above 10 days uptime!

I hope VPSLink have a good excuse, and can assure us it wont happen again...

[jtabish]

Actually I submitted 2 other support tickets concerning downage and all they said was for me to include a traceroute log of the event but like how was I supposed to do that when the dropouts where random and not for that long either. Drops where long enough to disconnect monitoring services I had going though.

I understand that these vps's are not managed but I mean like come on whats the point in having a emergancy outage priority on a ticket if it doesn't even get replied to in atleast 5 minutes unlike mine sitting here so far almost an hour without a response.

In any even I need a explination so that I can explain the outage to my customers as well instead of saying I don't know cause I'm sure thats what they really wanna hear is that I'm incapable of stability.