Old restores after vpsl4-009 crash

[woods]

So vpsl4-009 died the other day *1, and I am just logging in this morning because someone said my site was giving the wrong ssl cert. Upon investigation I find that the certs I installed on Feb 14th are missing. The files are not there, upon further investigation I find that it's using old conf files and other files are missing or gone.

Does this mean that the restore done after the vpsl4-009 hardware failure is using a backup from more then 4 days ago? Has anyone else noticed this?

They claim that "VPSLink backs up each system nightly. *2" However this failure may point out that they are not, because they couldn't even recover my recent files after their own failures.

Can anyone confirm this? I sent a support message, but haven't received a message back yet.

- - - - - -

I guess am only allowed to post URLs to other sites after you have made 15 posts or more. I guess other sites includes this forum. Silly forum software.

Links
*1 - forums.vpslink.com/showthread.php?p=6307
*2 - vpslink.com/vps-faq/#backups

[brock]

My VPS was also affected by this outage. The restores on my VPS were from February 9th. There was obviously some critical failure in their backup strategy.

[woods]

Wow - you are right Brock, my log files all have huge gaps around Feb 9.

[Performance]

Mine are also old as well, 9th Feb.