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Thread: Hidden costs?

  1. #1
    Join Date
    Nov 2008
    Posts
    4

    Default Hidden costs?

    VPS Hosting Plan Link-4 $34.95 /mo (billing cycle - one month)
    every single month I got a bill for $39.95 for Link-4.

    have I missed something fundamental?

  2. #2
    Join Date
    Jul 2009
    Location
    New York
    Posts
    465

    Default

    lol. is this the old pricing? It is weird they do not adjust lower pricing but have to resort to change of billing. to get the new billing you would change to prepay 3 month or whatever term and than go back to 1 month for the new pricing.

    Maybe that has changed but file a billing ticket or maybe pm danl to fix it for you instead of going through that hassle.
    Happily on a Link3. Feel free to request a refferal code that takes a 10% lifetime discount off your hosting.
    Please open a SUPPORT TICKET AND CALL vpslink to resolve your vpslink problems FIRST
    I am a CUSTOMER Only. Any vpslink issues should be directed to Matt@VPSLink and/or Michael@VPSLink

  3. #3
    Join Date
    Nov 2008
    Posts
    4

    Default

    danl fixed the actual bill. billing departement can't even answer me how much i have overpaid. they just keep repeating:

    In order to qualify for the updated price, you may upgrade your package level or billing cycle. For billing cycle upgrades, we offer 3 month, 6 month or 1 year options.

    i just need simple and clear answers and recalculation, i have paid too much all the previous months who in the vpslink can help me?

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