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Thread: Trouble logging into the control panel for the Boston, MA datacenter

  1. #1

    Default Trouble logging into the control panel for the Boston, MA datacenter

    I noticed the server I admin with a friend of mine was down this morning, so I connected to the control panel (my.vpslink.com) and started the server. A minute or so later, it refreshed and said "This VPS is has been transitioned to the Boston, MA datacenter.", and gave a link to manage it at secure.vpslink.com/secure/login.bml.

    I tried to use the credentials I had just been using at my.vpslink.com there, but they're not working, and it's been about 20 minutes, and I still can't log into the new control panel, or ping this server. Is there something else I have to do to make this transition work right, or does it take longer than that?

    My problem here is that I'm pretty sure I'm not listed on the account at all (my friend just gave me the PW and stuff and told me to go wild), so if there's some kind of verification that needs to happen to get into the new panel, it looks like I'm just going to be waiting until he gets back from vacation sometime next week.

  2. #2
    Join Date
    May 2006
    Location
    GMT +10
    Posts
    375

    Default

    Have a look at this:

    http://forums.vpslink.com/system-net...kets-misc.html

    Also if you have problems email transition@vpslink-inc.com for support.

    Logging into the new control panel also requires a slightly different format for the username, but the password should be the same.

    Ask for more details about it using the email address mentioned above.

  3. #3
    Join Date
    Mar 2009
    Posts
    137

    Default

    the usernames are usually the same as the old ones without the @ or .'s
    so if it was example@example.com its most likly now exampleexamplecom
    or if you have more than one second one would be exampleexamplecom exampleexamplecom2 etc

  4. #4
    Join Date
    Jul 2009
    Location
    New York
    Posts
    465

    Default

    they sent the control panel account details in the "Your <newcontrolpanellogin> Account has been migrated." What a horrible subject heading. I didn't even read it till I have to search for vpslink emails because a ticket at the old support ticket control panel basically tells you to contact transition email which I find is not helpful.
    Happily on a Link3. Feel free to request a refferal code that takes a 10% lifetime discount off your hosting.
    Please open a SUPPORT TICKET AND CALL vpslink to resolve your vpslink problems FIRST
    I am a CUSTOMER Only. Any vpslink issues should be directed to Matt@VPSLink and/or Michael@VPSLink

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