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Thread: Cant login to control center

  1. #1
    Join Date
    Sep 2010
    Posts
    3

    Default Cant login to control center

    Hi

    I used to login to my.vpslink.com but this is no longer available. I can't login via secure.vpslink.com because I dont know my username and my domain is unrecognised.

    I can't raise a support ticket because of the above.

    Email to hostingsupport@spry.com (as given in the acknowledgement email to my forums sign up 20 minutes ago) bounces. The captcha-like authentication on the sales contact is also broken.

    Please can someone advise of way to get my account username? I don't really want to ring as I'm in the UK.

    My VPS ip is 209.40.199.147

    Thanks

    Paul

  2. #2
    Join Date
    Sep 2010
    Posts
    3

    Default

    Go on TechSupport, you can do it. Just a quick password reset message to the email address you have on file for me...

    Thanks

  3. #3
    Join Date
    Mar 2010
    Posts
    234

    Default

    Paul, your username is your email address without any dashes, dots, or @ signs.

    I sent a password reset email to your email address on file.

  4. #4
    Join Date
    Sep 2010
    Posts
    3

    Default

    Hi Matt

    Many thanks, I'm in!

    Paul

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