Here's what I've recently learned regarding how to add a "reverse DNS" host name to one of the IP addresses assigned to an VPSLink Virtual Private Server (VPS)---at least in the case where your domain is not hosted with VPSLink (and/or TuCows).

All the other instructions that I have found on this subject in this forum are incorrect and/or misleading.

STEP 1:

Login and go to the "Add Registered Domain to Account" Webpage (http://www2.vpslink.com/webControl/domReg.bml

STEP 2:

Enter the name of your domain in the Webpage form box (e.g., "mydomain.com") and then click the "Add Domain" button. Do not read any of the "instructions" because they likely will mislead you into thinking that you are transferring your existing domain service---which you are not!

STEP 3:

Open a "Trouble Ticket" using this Webpage: http://my.vpslink.com/member/sconsole/. Click on "Make a new request" to initiate your trouble ticket. Using the HTML form ask that the VPSLink staff add a RDNS record to the VPS IP address of your choice (e.g., 123.45.67.89) pointing to a valid host name in your domain (e.g., "mydomain.com" or "mail.mydomain.com").

STEP 4:

If you want something to happen sooner, rather than later (or never), then call the toll-free support number: 877-877-9669. Have your "security question" answer and "trouble ticket" number ready.

STEP 5:

Wait for email indicating that VPSLink support has changed your "reverse DNS" information.

STEP 6:

Verify that everything is working (which can take a few hours), for example, with an "IP lookup" Website (e.g., IP Address Lookup (IPv4 & IPv6))

Best regards,

Bruce D. Lightner
lightner@lightner.net