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Thread: Password reset request not working and can't login

  1. #1

    Default Password reset request not working and can't login

    My 2 VPSs arn't responding to pings or connecting via ssh. I have tried to login to the server control panel but my login creds arn't working. I have requested my password but it hasn't come through for a good 3 hours now.

    Any ideas anyone?

    Ben

  2. #2
    Join Date
    Dec 2007
    Posts
    1,141

    Default

    Ben -

    I was able to locate past tickets in our ticketing system which appear to have been created by you, however, I did not find any recent tickets.

    It appears as though there was a billing issue with your account - please contact VPSLink Billing at your earliest convenience to investigate this matter.

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