Ticket resolved in minutes.

#1 (permalink)

01-29-2010, 02:52 PM

Harag

Junior Member

Join Date: Nov 2009

Posts: 3

Ticket resolved in minutes.

I have a Link 5 account and today I had a "critical" ticket resolved in minutes (under 10 min). My first and only ticket I submitted in months.

I run critical web systems for large companies on the server.

It was a disk space problem on VPSLink's side. However I got no "BS", the fault was admitted and resolved before I even got a reply email. They also escalated the issue to prevent future occurrences.

This kind of honesty and service makes me very happy!

Bookmarks

Tags

critical, fast, happy, ticket

« Previous Thread | Next Thread »

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Trackbacks are Off Pingbacks are Off Refbacks are Off Forum Rules

All times are GMT. The time now is 05:26 AM.